Low Cost Calls

We provide Least Cost Routing services for our business customers telephone calls and line rental.

Our aim is to provide the highest possible level of service within an extremely competitive industry. By constantly re-negotiating our rates and monitoring the performance of some of the largest tier 1 level carriers we can bring to the customer the best possible price and quality for their outgoing phone calls.

Direct Connects
It is now possible – if your monthly call spend warrants it – to provide your organisation with Direct Connects. Effectively we supply an ISDN 30 line direct to our local telephone exchange, which has several advantages:

  • Drastically reduce your call charges
  • Deal with a single telecom provider only – no more BT
  • Reduce your ISDN line rental
  • Increase your line quality

Account Management
Our account managers have a full and thorough understanding of both our company and the services we offer. From your initial dealings with, through to your implementation of your least cost routing, your account manager will be on hand to ensure that everything goes smoothly. Moreover, you will keep the same account manager even after connection to the service. This ensures we build the sort of working relationship with yourself and your company that allows us to react quickly and efficiently to your changing requirements.

Business Billing
Itemised bills are available via disk, CD or even email. This further allows you to really get to grips with your telephone usage, with all data being provided in Excel compatible format.
All paper bills incorporate a comprehensive graphical analysis.

 

If you operate as a head office there are numerous ways we can provide you with the analysis tools to best monitor your telephony costs. For example you can have your invoices:

  • Sent directly to site
  • Sent directly to head office, with your site reference numbers clearly shown on each document
  • Sent as a single invoice to head office with a breakdown of your telephone calls grouped by site, thereby allowing your accounts department to use the analysis for their cost accounting

Additionally, since we have written our own software we can even provide a tailored solution specifically for your company. Simply let us know your requirements.