0800/0845/0870 Numbers
 

A non-geographic number is a number used to identify a type of service rather than a geographical location. The types of service include freephone numbers (0800), local rate numbers (0845) and national Rate numbers (0870).

Non-Geographic numbers are for life.
If you move, they move with you!
No more changing every piece of marketing literature and company stationery and informing every associate when you move premises or when an extra digit is introduced to the national telephone numbering system.
In addition, the use of Freephone numbers portrays a business of credibility and a national presence.

0800 Numbers
When you use your 0800 number(s) in marketing campaigns – remember the following:

  • Free calls increase response – 75% of people are more likely to respond to an advertisement featuring an 0800 number
  • Telephone enquiries are converted to sales twice as often as written enquiries
  • Offers you intelligent routing options, direct the call to the nearest geographic office
  • Allows for accurate call analysis

0845 Numbers
0845 numbers are charged to the caller at the reduced local rate, irrespective of their location, and with the extremely competitive rates offered by Blue Bison we can provide these number ranges at much reduced rates to yourself.

They feature the same benefits of the 0800 ranges without the slightly higher cost – use the 0800 service to acquire new business and the 0845 service to keep it!

0870 Numbers
The 0870 number range is unique in so much as the calling customer is charged at the advertised BT national rate but because of the benefits brought to you by the volume of calls we process we offer you the 0870 number range not at a reduced charge but as a commission call!

Every time a caller uses your advertised 0870 number we will provide you with a credit of up to 2p per minute.

 

Area Routes

Route calls according to the geographical location of the caller

Day and Time Routes

Route calls according to the date and time the call was placed. Most often used to provide hours of calling

Divide Route

This option routes calls between sites according to their capacity to receive incoming calls

VIP Route

For your more prestigious customers who are particularly valuable to your business, this service will route calls from Companies designated by you to a particular destination. This enables priority call handling and superior customer care.

Capturing Incoming Calls
To effectively manage your incoming calls, you may need to know additional details on call profiles and statistics. This information and much more can be provided:

  • How many calls received
  • Where those calls were answered
  • Where each call originated
  • When the call was received
  • How many callers received the engaged tone
  • How many callers gave up before their call was answered
  • The telephone number of any missed calls

This type of information is vital in monitoring the effectiveness of media and advertising campaigns, helping you to target your business more precisely and avoid wasting efforts in non-responsive areas.